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Your safety is our priority

We are closely monitoring Centers for Disease Control (CDC) guidelines, government mandates, government policy changes, and public health advancements. We will continue to make changes as necessary or appropriate to our procedures and protocols

What we expect from our employees:


COVID-19 Training:

• All employees will receive training on COVID-19 safety and sanitation protocols


Body Temperature:

• All employees must have their temperatures taken upon entering the shop. This includes management and hourly employees
• Follow the Do-Rite Employee Fever-Temperature Tracking procedure
• Employees confirmed to have a temperature over 100.0°F will not be allowed to work and will be directed to go home and seek appropriate medical care
• If an employee is aware that they have a temperature of 100.0°F or higher prior to the start of their shift, the employee must notify a manager and not come in to work


Employee Health Concerns:

• Employees must report their own confirmed or presumed cases of COVID-19 to a manager
• Employees must stay home if they are exhibiting any symptoms of COVID-19. This includes:
• Cough
• Shortness of breath or difficulty breathing
• Fever
• Chills
• Muscle pain
• Sore throat
• New loss of taste or smell
• Any other symptoms determined by the CDC
• Employees who develop any of the symptoms of COVID-19 while at work must notify their supervisor immediately and be sent home

Travel Restrictions:

• Do-Rite Employees will follow the guidelines for any travel restriction in place due to COVID-19
• Employees who travel to restricted areas will follow restriction and quarantine guidelines and will not be permitted to work for the period of time designated by the travel restriction
• At the start of each shift, employees are required to confirm they are not under a travel quarantine

Hand Washing:

• Handwashing is the number one control to stop the spread of all viruses
• All employees must wash their hands for 20 seconds every 30 minutes
• Hands must also be washed after any of the following activities:
• Entering the restaurant
• Clocking in
• Using the restroom
• Sneezing, coughing, or using a tissue
• Touching face, hair, body, or face mask
• Handling money
• Cleaning, sweeping, mopping and handling chemicals that may affect food safety
• Eating and drinking
• Handling raw meat, poultry, seafood (before and after)
• Bussing a table or any items from a table

Hand Washing Steps:

1. WET YOUR HANDS
2. APPLY SOAP
3. SCRUB YOUR HANDS FOR AT LEAST 20 SECONDS
4. RINSE YOUR HANDS WITH RUNNING WATER
5. DRY YOUR HANDS WITH SINGLE USE TOWEL
6. TURN OFF FAUCET WITH SINGLE USE TOWEL


HEALTH & SANITATION STANDARDS 

Our Employees Guests & Vendors Changes to Service Cleaning & Sanitizing Info & Action Plans

Physical Distancing:

• Employees must practice physical distancing by standing at least six feet away from guests and other employees whenever possible
• This includes when punching in, employee meals and pre-shift meetings
• Employees must refrain from physical contact with other employees and with guests
• This includes handshakes, high fives, fist bumps, hugs, etc.

Personal Protective Equipment (PPE):

• Face masks are required for all employees
• Follow the procedure in Face Masks for Employees
• CDC guidance directs employees to wear gloves in accordance with FDA guidelines. FDA requires gloves to be worn whenever handling ready-to-eat food. In addition, gloves will be worn for opening and closing duties, including dining room set up
• Follow Do-Rite Single-Use Glove Procedure
• Face masks and gloves will be provided by Do-Rite
• Employee provided masks must be approved by the supervising partner and cleaned daily

Uniforms:

• Employee uniforms must be clean
• Managers must perform a uniform check at the start of every shift
• Employees without a clean uniform will be provided with a clean uniform (if available) or sent home

Corporate Office, Internal Maintenance Teams, IT Team and Intercompany Delivery:

• All employees entering a restaurant from the corporate office must be in the proper PPE
• Employees must wash hands upon arrival to any store
• Temperature checks will be conducted at the beginning of their shift or first stop of their day (and do not need to happen at each store)

Our Employees Guests & Vendors Changes to Service Cleaning & Sanitizing Info & Action Plans

WHAT WE EXPECT FROM OUR GUESTS AND VENDORS


Face Masks:

• Guests are required to wear face masks or other covering over their nose and mouth while in the shop, except while eating or drinking
• Guest face covering may only to be removed when the guest has departed
• If a guest prefers not to wear a face mask or other face covering, they will not be allowed inside the shop
• ADA guidelines will be followed for any guest reporting a disability that does not allow them to wear a mask or face covering. Reasonable accommodations or modifications will be offered. Inability to wear a mask or face covering may present a significant risk to the health and safety of others, at which point the guest will not be allowed to enter the shop
• Reasonable accommodations or modifications for guests who will not or cannot wear a face mask or other face covering may include seating at an outdoor dining area, or assistance with a carryout order

Travel Restrictions:

• Do-Rite will follow the guidelines for any travel restriction in place due to COVID-19
• Any guest reporting travel covered by a travel restriction will be subject to the restrictions and quarantine guidelines, and will not be permitted to enter the restaurant or an outdoor dining area for the period of time designated by the travel restriction
• If a guest is not allowed in the restaurant due to a travel restriction, they may be offerred other accommodations such as a carryout order.


Our Employees Guests & Vendors Changes to Service Cleaning & Sanitizing Info & Action Plans


Social Distancing and COVID-19 Symptoms:

• Guests are expected to practice physical distancing by standing at least six feet away from other people who are not in their party
• This includes standing in lines and moving around the shop
• Guests who are experiencing a fever or any symptoms of COVID-19 are asked to be considerate of our employees and other guests by waiting to dine with us until they are symptom free


Outside Vendors:

• The Vendor Health Check requires all vendors to sanitize their hands, wear a face mask and practice physical distancing when possible
• All outside vendors will only be permitted in areas of the restaurant for which their business pertains

Third Party Delivery Personnel:

• All third party delivery personnel must wear a mask and follow proper physical distancing if they enter the building
• If there is not space for proper physical distancing, additional drivers will be asked to remain outside or in their car until the order is complete